Privacy Policy

Effective Date: October 13, 2026

At FLORA Youth & Young Adult Counseling (“FLORA”), we respect your privacy and recognize the importance of protecting your personal information. This Privacy Policy explains how information may be collected, used, and protected when you visit our website.

1. Information We Collect

When you visit our website, we may collect information you voluntarily provide, including your name, email address, and information submitted through our contact form.

Our website may also collect certain technical information, such as browser type, device information, IP address, and website usage data, through cookies and website hosting technologies.

2. How We Use Information

Information collected through our website may be used to:

Respond to inquiries about our counseling services.
Communicate with individuals requesting information.
Maintain website functionality and security.
Understand website performance and improve the visitor experience.
Meet applicable legal obligations.

3. Contact Forms and Confidentiality

Our website contact form is intended for general inquiries and initial contact only. Please do not submit sensitive medical information, diagnoses, treatment histories, or other confidential clinical information through the website contact form.

Submitting an inquiry does not establish a therapist-client relationship.

Clinical communications and records are handled separately through the practice's designated clinical systems and procedures.

4. Cookies and Website Analytics

Our website is hosted on Wix, which may use essential cookies to support website functionality, security, and performance.

Depending on the features enabled, optional cookies or analytics technologies may also be used to understand website activity and improve the visitor experience.

Visitors can manage their preferences through our cookie consent banner and Cookie Settings feature.

5. Sharing of Information

We do not sell personal information. Information may be processed by service providers supporting our website, hosting, communications, or other business operations, subject to applicable privacy and security requirements.

We may also disclose information when required by law.

6. Information Security

We take reasonable steps to safeguard personal information against unauthorized access, disclosure, alteration, or misuse.

However, no website or electronic communication system can guarantee absolute security.

7. Children's Privacy

Our website is intended to provide information about counseling services to prospective clients, parents, caregivers, and families.

We do not knowingly solicit personal information directly from children under 13 through our website without appropriate parental involvement or authorization.

Parents or guardians with concerns about information submitted by a child may contact us using the information below.

8. Your Privacy Choices

You may contact FLORA to ask questions about personal information submitted through our website or request access, correction, or deletion where applicable law provides those rights.

You may also adjust optional cookie preferences using the Cookie Settings feature on our website.

9. Clinical Privacy

This Website Privacy Policy addresses information collected through our public website. Privacy practices relating to counseling services, treatment records, and protected health information are governed by applicable professional confidentiality laws and, where applicable, HIPAA and our separate Notice of Privacy Practices.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, or legal obligations. We will post updates on this page with a revised effective date.

11. Contact Us

FLORA Youth & Young Adult Counseling

Founder & Clinical Director: Samuel Gonzalez, LMFT 45661

Email: florayouthcounseling@gmail.com

Website: www.florayouth.com

For questions about this Privacy Policy, please contact us using the information above.